Terms & Conditions of Sales
THE GENERAL TERMS AND CONDITIONS OF SALE DEFINE THE LEGAL FRAMEWORK WITHIN WHICH ANY RESERVATION IS MADE. PLEASE READ THEM CAREFULLY.
Art. 1. Identification, definitions and scope of application of the General Conditions of Provision
1.1. Identification of the Service Provider
Hub'Heure is an activity managed by Hub4Assist SRL, established in Belgium, in Silenrieux, represented by Mr Eric Hublart who can be reached by telephone at +32 476 688 588 and by email at eric@hub4fun.be.
SRL Hub4Assist is registered with VAT under number BE0743 693 357 and is registered under the same number with the Crossroads Bank for Enterprises.
1.2. Definitions
We understand by:
""Client"": the Client who reserves a Service made available to him by the Provider, on the Website;
""General Conditions"": these General Conditions of Provision;
""Reservation"": the provision contract which binds the Service Provider to the Client at the end of the reservation procedure, including the General Conditions and the Specific Conditions of access to the activity;
""Service Provider"": the natural or legal person (or their agent) who owns the activity made available to the Client
"Service": activity made available by the Service Provider and bookable by the Client, namely online ticket purchase/sale contracts booked via the website
1.3. Scope of application
The General Conditions govern the contractual relationship that the Service Provider enters into with the Client. They are an essential element of the Contract. Consequently, these Conditions may only be waived if the Service Provider has consented to this in advance and in writing. Therefore, the Client may not in any way claim the application of its own possible General Conditions, whatever they may be. If the Client wishes to waive the General Conditions, it must make an express request prior to the conclusion of the Contract. In this case, however, the General Conditions will remain applicable in a supplementary manner.
Art. 2. Purpose and acceptance of the General Conditions
2.1. Purpose
The General Conditions of Sale apply to all Services and all online ticket purchase/sale contracts concluded through the website.
2.2. Acceptance
Any reservation made by the Customer assumes that he has read and expressly accepted the General Conditions, even if he has not affixed a handwritten signature to said Conditions.
The Client and the Service Provider agree that the Client's confirmation of the reservation is final when he clicks on the button "I accept the Conditions...". By doing so, he declares to have read and accepted the General Conditions of Provision as well as the Special Conditions. He confirms his reservation and pays". This constitutes an electronic signature which has, between the parties, the same value as a handwritten signature. This electronic signature therefore expresses the Client's consent to the Service Provider's offer, on the one hand, and his acceptance of the General Conditions, on the other hand.
Art. 3. Electronic means of proof
As part of their relationship, the Client and the Service Provider accept electronic means of proof, such as electronic mail (e-ticket) and recordings within electronic systems.
Art. 4. Payment
Any reservation made via the website will be subject to full payment for the Service and will result in the issue of e-tickets.
Art. 5. Terms of Use
The Customer agrees to use tickets or subscriptions purchased online only in accordance with the Conditions defined in the offer. In particular, they may only be used for Services within the validity period specified therein.
Furthermore, queues or possible delays do not give rise to any claim or cancellation of the reservation, whatever the reason.
The Provider is authorized to request proof of identity, or the card entitling you to a reduction, from any person wishing to use a reduced-price ticket.
Art. 6. Refund Policy
Once purchased by the Customer, the ticket(s) cannot be exchanged, resold or refunded.
In any event, a purchased ticket will not give rise to a refund, even in the event that the ticket has not been used by the Customer within its period of validity.
Art. 7. Responsibility
The Client must behave as a normally prudent and diligent person and adapt his behavior to the circumstances.
The Client undertakes to respect the premises and the instructions given by the Service Provider and its staff or displayed on the operating site.
The Client may be refused the execution of the activity for reasons attributable to it such as:
• Failure to comply with the Service Provider's regulations,
• Failure to comply with the instructions and recommendations of the Service Provider and its employees
• Endangering one's own safety or that of third parties.
In this context, the Provider declines all responsibility in the event of an accident.
Art. 8. Protection of privacy
The Service Provider undertakes to comply with legal rules concerning respect for privacy and the protection of personal data.
Art. 9. Applicable law and competent court
Any dispute relating to online purchase/sale contracts on the website is governed by Belgian law.
Any disputes or contestations which cannot be resolved amicably will be submitted to the jurisdiction of the courts of the judicial district where the activity is located.